SERVICES
Lifecycle support to ensure long-term system reliability.
Generators Direct supplies service and support through RCR Infrastructure in New Zealand and Gen Power Solutions in Fiji and the Pacific Islands.
HOW WE CAN HELP
Keeping your power systems operating at their best.
Generators Direct provides full lifecycle support for generator systems across New Zealand and the Pacific through preferred partners.
Whether it’s installation, preventative maintenance, testing, or long-term servicing, our team ensures every system is reliable, compliant, and ready for demand.
Generators Direct has preferred arrangements in place for service, maintenance and support in New Zealand and the Pacific Islands.
Should our preferred options not be acceptable due to locations, timing or preferred in house capabilities, Generators Direct are very happy to accommodate alternative arrangements where required.
Pacific Islands
In the Pacific Islands, our service, maintenance and support partner of choice based in Fiji is
Gen Power Solutions Pte Limited
Lot 1 Wailada Road, Wailada Industrial Estate, Lami, Fiji
Point of contact:
Richard R. Chand
Managing Director
Gen Power Solutions Limited (Fiji)
M: +679 9999 292
E: richardr@genpowertechs.com
New Zealand
In New Zealand, our service, maintenance and support partner of choice with offices across New Zealand is
RCR Infrastructure Limited
274 Church Street, Onehunga, Auckland
Point of contact:
Service Desk - Generators
Generator Team
P: 0800 7829 2665
E: enquiries@rcrnz.co.nz
W: www.rcrnz.co.nz
Our Core Services
Installation
Professional setup and commissioning through experienced partners.
Maintenance
Scheduled servicing to ensure long-term reliability and performance.
Load Testing
Verification of generator performance under real operational conditions.
Remote Monitoring
Live system insights for performance, alarms, and early fault detection.
Fuel Systems
Fuel testing, conditioning, and management to protect system integrity.
Repairs & Support
Technical support and responsive servicing when issues arise.
WHY IT MATTERS
Reliability backed by complete support coverage.
Reliability isn’t just about the equipment — it’s about the ongoing support behind it. Even the best generator systems require regular care to perform at their peak, and our service approach is designed to reduce downtime, extend equipment life, and ensure critical systems are always ready when needed.
We provide servicing support across New Zealand and the Pacific, including remote, coastal, and urban environments, with experience in complex island and infrastructure settings where dependable power is essential.
Need support for your generator system?
Fill in the form below and our team will be in touch to discuss your servicing, maintenance, or support requirements.
